Apartment Review for St. Ives Apartments - Philadelphia, PA

I moved into st ives a couple of months ago and this place has been the worst experience of my life. Everything is breaking, the washers are filled with water for weeks and smell horrible, they left the hoses disconnect I fell with a container of bleach in my hand which broke and ruined half of my clothes. The ridiculously rude woman at the front office (Sophia) said, “thank you for letting us know” and its still not fixed. Walking from my car to my apartment I have been approached by a creepy security guard with a flashlight in my face. I thought I was getting car jacked instead of feeling safe. My car has been hit numerous times in the parking lot and the “security” has done nothing about it. For the smallest issues I’ve called the front office to speak to this Sophia woman and also some manager which is just a voice mail box and no one has ever called me back. There are bugs…lots and lots of bugs that I have seen in my apartment and this so called “exterminator” that I’ve requested resulted in me going to home depot to buy bug spray. My dishwasher leaks at the bottom every time I run it and to fix it they caulked the bottom of the machine which did never fix it because the bottom of the machine is so rusted out its actually breaking into small pieces so I stopped using that for good. This girl at the front does nothing, I should have known when I had to chase her down to give HER money to move into this place and even on moving day I had to move in when people were still cleaning my apartment after she told me it was ready for a week. This placed honestly would be great if they got rid of her. There is a part time woman that works on Wednesdays and Sundays and she is by far awesome and has helped me with anything that I needed. Oh and the maintenance, they just come in whenever they please, I was once showering and sleeping and walked into my living room and they were just standing there waiting for me. Yes I am only a college student, but I pay my rent on time every month and the people around here are very demeaning and rude. The pictures online don’t include the washers, dryers, refrigerators, and dishwashers that are scattered all over the parking lot and the mattresses in the creek that runs through the place. I feel very ashamed to live here and cannot wait for my lease to be up.